News and Announcements

Posted on: July 21, 2016

ISO scores improve throughout the Town of Castle Rock

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Homeowners know there are many factors that determine a homeowner’s insurance rate. But did you know that one of those factors is the strength and success of your local fire department?

Each year, a third-party agency known as the Insurance Services Office evaluates local fire, water and communications systems on a scale of one (the highest) to 10. This year, the Town of Castle Rock’s ISO rating significantly improved. In urban areas the rating improved from a 5 to a 2, and in rural areas it improved from a 9 to a 2x.

“We have an ongoing commitment to be the best at providing emergency and prevention services,” said Castle Rock Fire and Rescue Chief Art Morales. “On every call, every day, we work hard to provide the best service to our community, and we are committed to continuous improvement. We appreciate that this rating recognizes our efforts and dedication to our Town.”

The ISO rating is based on a number of things, including the skills and training of the firefighters, the quality of apparatus, the equipment capabilities, communications system and water supply.

This new rating may mean lower insurance rates for residents in the Town. ISO is the leading supplier of data and analytics for the property and casualty insurance industry, and most insurance companies use these classifications for underwriting and calculating premiums for residential, commercial and industrial properties. Contact your homeowners’

Castle Rock Fire and Rescue Department is also an internationally accredited agency. Learn more about the department at

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